Return & Exchange Policy

 YOU CAN ZOOM IN AND SCROLL AROUND EVERY ARTWORK THAT IS DISPLAYED IN ORDER TO SEE DETAILS CLOSE UP AS WELL AS CLICK ON THE IMAGE TO OPEN AN EXPANDED VIEW.    
ARTsainu is committed to excellency in the production and shipping/delivery of every art piece and frame.                                                                                              ARTsainu does not keep a stock of it's artwork.  Every order that ARTsainu receives is individually custom processed for the customer                                                            Orders can be cancelled within 12 hours of the time of purchase.  
     After this cancellation grace period, your artwork purchase will go into production process and can no longer be cancelled.
Artsainu.com DOES NOT ACCEPT RETURNS OR REQUESTS FOR EXCHANGE
***Please choose accurately the art piece, frame and size before making your purchase***

Damaged Items:                                                                                           Damaged items must be reported within 3 days of the order date to qualify for a full replacement. Contact us to initiate the process.

If an item is damaged during shipment, contact ARTsainu within 3 days of receiving your damaged order so that ARTsainu can make the appropriate arrangements to have the damaged items refunded or replaced. To expedite the process please take some photos of the outer packaging, and damaged artwork so that you can provide them to the customer service representative